Shop Policies

I do not accept returns, exchanges, or cancellations, but please contact me if you have a problem with your order.  Every product is clearly outlined in the description portion of the page, so there should be no surprises when you receive your product.  A refund will be issued only if I cannot resolve the problem with your order.

I use the USPS to ship all of my products, and shipping is included in the price for all items that ship within the US.  Most items are ready to ship, but some are made to order, and will need a little extra time.  Ready to ship items will go out in 1-2 business days; made to order items may take up to a week, depending on the size of the order.  Smaller orders, or single item orders can be fulfilled within 3 days; larger orders, or multiple item orders may take 7-10 days, but I will definitely be in touch with you on progress.

If you need any additional information, please send me an email, and I would be happy to answer any questions you may have. allicadesigns@gmail.com